Google’s GMail, usually among the most reliable webmail services, had an outage on August 11th. [Also see comical GMail fail whale]
After the much talked-about GMail outage, Google has now officially issued an apology through its GMail blog.
We feel your pain, and we’re sorry
We heard loud and clear today how much people care about their Gmail accounts. We’ve identified the source of this issue and fixed it. In addition, as with all issues that affect Gmail and our other services, we’re conducting a full review of what went wrong and moving quickly to update our internal systems and procedures accordingly. We don’t usually post about problems like this on our blog, but we wanted to make an exception in this case since so many people were impacted.Again, we’re sorry.
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My thoughts
I cannot see why everyone overhyped a minor outage. Perhaps, people have come to expect Google services to be up 100%, or maybe it is just a ploy by news sites/blogs to hype it up. Either way, a few hours of outage shouldn’t affect you greatly unless you handle email professionally 
Have you found the GMail outage news to be overhyped, or do you feel that it is justified (were you been impaired by the outage)?
Related reading
- Backup your GMail account with GMail Backup
- GMail sports new loading screen
- SMS messaging coming to GMail sidebar
- Voice and video chat comes to GMail
I do all my business with Gmail. I wasn’t worried a bit that the service was out for a while. I was sure that GMail guys were on the case, and that it would be up and running in no time.
think abot SMB’s that are using these cloud services and if these services goes down like this then who will think that these are use applications.
if a SMB using Gmail and it goes down for a 1 hour or so you can think how much loss they will face
Agreed… I couldn’t believe how much people whinged about it. No email for a couple hours… these things happen, you can’t expect the perfect service that just doesn’t happen with technology.
The people complaining about not having access to business email are stupid for not having offline backups or other things in place for these kinds of situations.